Or were you able to download it but your device failed to save the media file? Sometimes these files get corrupted with the slightest network interruption while downloading. There are various reasons why you encounter MMS download problems.
Thankfully, there are also various fixes for these kinds of problems. To help you fix your MMS download problems, I put together a step-by-step process for you to follow. How to crop a video on Android. So how will you know which problem you have?
You need to test it. However, before you start, I recommend that you read our troubleshooting tips for Android problems. Sometimes, you need to check if your device has access to the Internet. Related : How to solve WiFi authentication error on Android. First things first, open your messenger.
When you initiate the download manually, it will have a higher chance of success since the problem is most likely due to a malfunctioning of your system processes or hardware. Note : First things first, put your device in safe mode then test your MMS capabilities. If it works, an app is causing your phone to malfunction. If you have any currently installed, remove them. Also, cleaner apps and antivirus services can also have detrimental effects on your phone. While we recommend that you ditch the cleaner apps, getting rid of your virus protection is much riskier, especially if you browse the internet a lot.
Thankfully, the easiest solution for the first problem is to redownload the MMS message. This doesn't appear to happen with other messaging apps. Sending reported that there was an error but no further information. Receiving provided me with a download link, but clicking on the link caused a brief period where it seemed to be doing something, followed by nothing.
Then, I opened Signal. Is there a workaround, at least allowing me to see those MMS messages from another app? Or is there no hope because Signal was the texting app when I got them? It seems to be multi-recipient messages, but it may be pictures. Debug log is here. Same issue here. Only works with data turned on. Are you using Tmobile?
Still does not work. I'm not a phone guy, first off. My understanding is that Signal is entirely Internet based. Another of my understandings is that MMS is structured like an email with different headers. Is my Signal just not operating correctly? I have done weefee and disabled it, MMS works fine between users of Signal, whether I'm on weefee or not. Rather not stray from Signal.
I know my answer is there, spelled out but why would I have to stray from Signal for this to work? I've had phones that were completely fine until now. Privacy is key. You guys are phenomenal and keep up the good work for the good fight.
If there's any more testing or info that you require, don't hesitate to hit me up. You can do this. Or maybe my phone is just garbage but I brought hell fire to my provider and they couldn't do anything, not that they're too technically inclined at 16 working a phone sales kiosk. Not saying I'm gawd of phones either! Willing to help what I can if possible. If you can't get MMS inside Signal or outside Signal, then you have a more general problem with your phone or service provider.
This thread is about MMS messages that appear in Signal but fail to download. Greetings, adding my own logs to the fray. Been using Signal for a few months now, and have had similar issues downloading MMS attachments consistently. Sometimes having the sender resend works fine, other times it doesn't.
Sometimes it works if I reboot, most times it doesn't. This website uses cookies. By browsing this website, you consent to the use of cookies. Learn More. Board Category Community Members. Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here. In my case issue occure because I use application with "Signal messages and calls" disabled I disable it cuz me and my friends had problem with to long time between sending and receiving an SMS - sometimes few hours.
When MMS arrive, You guys check:. I think you can just somehow skip it, and download MMS like dozen apps on market do.
I dont experience the same issue where I have to retry but I have to manually download each image, even if I have it set to automatically download MMS. Is this the same issue or another? I am having this issue with 4. Android 7. GitHub Issue Cleanup: See for more information. Skip to content. Star New issue. Jump to bottom. Labels mms. Copy link. Try to click on the message to download the contents.
Tap to retry when an error is shown. Expected result: MMS message is successfully downloaded. Seems to retry on a hour basis. This can not be the case with me as the issue is intermittent I actually got one of these errors again yesterday There was some SNAFU about MMS when initially when I got my phone with tmobile where they had me enter a url to download mms messages from, and then the MMS flowed before signal Upon reading the "how to submit a bug" docs, I attempted to download the mms again to make it fail so i could submit a debug log but it succeeded this time It's a pain but at least I get to see the pictures.
Good luck.
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